Meet The Sims IVF Quality Team
We're conscious that our patients don't take the decision to entrust their fertility to us lightly, so it's important that the treatments we provide are carried out to the highest possible standard. This is where our quality team steps in. The quality team plays a key role in ensuring we do our jobs effectively to give all our patients the best possible chance of conceiving.
Who works in the quality team?
Our quality team is made of four dedicated individuals, each bringing their own unique skills to the department. These are:
Group Head of Quality, Risk & Compliance
Group Quality Manager
Quality Officer
Our Quality Team have a number of key responsibilities. These include:
Change Management:
The quality team oversee all changes to our processes and monitor the effects of these changes to ensure all changes result in a positive patient experience.
Auditing:
By carrying out regular internal audits the quality team ensure that the clinic processes are as effective as possible.
Equipment Management:
The quality team are responsible for ensuring all clinic equipment is working effectively. To do this they ensure all equipment is validated for use and that a regular service schedule is maintained.
Staff Training:
The quality team ensure all staff receive the appropriate training to carry out their role effectively. This includes giving all staff access to the clinic's standard operating procedures so each team member can work to the highest standard possible.
Communication:
As an active member of our senior management team, Ursula regularly updates our senior management on the effectiveness of all clinic processes, as well as addressing any areas with room for improvement.
We hope this blog piece has given you an insight into what goes on behind the scenes to ensure we offer our patients the best possible service. If you would like to learn more about the services we offer you can contact us or book an appointment.
